Flight Video Conversion

Dear Orbitel Video Customer,

Effective January 20, 2026, all customers currently using Orbitel’s legacy video service will be required to
upgrade to our new Flight Video platform. Customers must contact Orbitel to either swap existing video
equipment or begin using the Flight Video app on a compatible device to continue receiving video service.
Call Orbitel today at 1-800-998-8084 and schedule your conversion now.

Introducing Flight Video: Elevate Your Entertainment Experience

• Access All Your Favorites: With one remote, access all your favorite streaming apps, live TV, local news, and
  sports.
• Superior Functionality: With dynamic features like “Start Over,” “Catch Up,” and cloud DVR, Flight Video isn’t just
  your normal streaming service.
• Program Guide: Find your favorite channels, find hidden gems, and receive tailored recommendations based on your
  viewing preferences. Flight Video’s intuitive program guide helps you navigate effortlessly.
• Multi-Platform Search: Flight Video ensures you will find exactly what you are looking for by searching content by
  title, actor, or description across multiple platforms.
• Swift Setup: Setting up Flight Video is as easy as connect, watch, and take control—all from your phone or smart
  device.
• Smart TV Transformation: Flight Video’s compact set-top box transforms any TV into a smart entertainment hub.

To ensure a smooth Flight Video transition, please contact us before January 20, 2026 to schedule your
conversion to the new Flight Video by Orbitel. Orbitel’s legacy video service will sunset beginning January 21,
2026. Call Orbitel today at 1-800-998-8084 and schedule your conversion now.

Thank you for being a valued customer. We look forward to bringing you an enhanced viewing experience with
Flight Video!

Best regards,
Orbitel Communications